Our Parcel Shop partners

Our Parcel Shop partners are the backbone of our network.

More than 900 Parcel Shops offer senders and recipients in Austria the opportunity to pick up and drop off their parcels. Become a Parcel Shop partner yourself and offer your customers a benefit that will help you to stand out from the crowd of your market competitors.

A trusting partnership

Strong together: setting up a Parcel Shop is pretty easy and offers you a whole range of attractive advantages. In order to ensure a successful collaboration, we are in constant communication with our partners and work together closely to optimize processes and exchange ideas about opportunities for improvements.

What your job will be is quickly explained:

Parcel acceptance

Parcel acceptance

As contact person in your Parcel Shop, you receive parcels from senders which have to be shipped all over Europe.

Parcel acceptance

Parcel acceptance

As contact person in your Parcel Shop, you receive parcels from senders which have to be shipped all over Europe.

Diversity

Parcel dispenses

You will hold parcels ready for pick-up and hand them over to recipients upon presentation of their ID.

Diversity

Parcel dispenses

You will hold parcels ready for pick-up and hand them over to recipients upon presentation of their ID.

Parcel return

Parcel return

You will receive parcels that have to be returned to shippers.

Parcel return

Parcel return

You will receive parcels that have to be returned to shippers.

Man-putting-a-label-on-a-parcel Man-putting-a-label-on-a-parcel

Become a Parcel Shop partner today!

You would like to have an additional income, retain your regular customers to your shop and gain new customers? Opening a GLS Parcel Shop is the perfect solution!

As part of a global company, you benefit from our many years of experience and state-of-the-art technology. Take advantage of this opportunity to make your store a popular destination for online shoppers as a parcel collection point - and apply today!

Your benefits

Why it pays off to become a GLS Parcel Shop partner.

Customer base expansion

Expand your customer base thanks to this additional service.

Customer loyalty

Increase the loyalty of your customers by expanding your supplies.

Differentiation

Differentiate yourself from your direct competitors by offering more services.

Growing internet trade

Take advantage from a constantly growing online trade.

Turnover increase

Increase your turnover through an additional income.

Easy handling

Thanks to the latest technology the handling is quite simple.

No financial risk

Maximum security as there are no capital expenditures - no investment risk.

The requirements

What you should have to become a GLS Parcel Shop partner.

GLS-light

Customer-friendly opening hours

Business hours from Monday to Friday or Saturday.
GLS vehicles

Enjoy dealing with people

Customer service is in your DNA and you love to socialize.

Sufficient storage capacity

You have a non-public area for parcel storage.

Good accessibility

Your location is easily accessible by public transport or alternatively has a parking area.

We support you in opening your Parcel Shop

A full package of state-of-the-art technology, cool advertising materials and a contact person for all concerns. We will provide you with an extensive training and support you in all matters.

Man-scanning-a-parcel

State-of-the-art technology for your shop

As a Parcel Shop partner, we will equip you with an up-to-date smartphone and a high-quality printer. There is also an app specially developed for GLS that makes the shipping process quite easy!

Whether your customers want to send, collect or return parcels – the proceeding is intuitive and smooth.

Man-looking-at-a-parcel-in-a-Parcel-Shop

We always make you shine and provide you with support

We will help you free of charge to equip your GLS Parcel Shop with everything you need: stickers, table displays, bow flags and information materials.

You will receive the basic equipment, advertising material and of course any advice you require from us.

Frequently asked questions

Thank you for your interest in working with GLS! We are delighted and will be checking whether a (further) GLS Parcel Shop is intended for your location. Please contact us to find out your options. The best way to do this is to use our online application form .

As a Parcel Shop partner, you can offer your customers parcel shipping as an additional service and thus expand your customer base. Furthermore, receiving parcels and providing a hand-over point is often an additional service for the local neighbourhood. Thanks to the digital Parcel Shop search facility on the GLS website, at GLS-ONE and in the GLS App, the general profile of your business will also be enhanced. GLS will also support you with central marketing campaigns to enhance your publicity.

Every new Parcel Shop receives modern technical equipment and a GLS advertising package free of charge. This includes information materials such as flyers, price lists and T&Cs, stickers and so on to ensure the GLS Parcel Shop is clearly visible both inside and outside. Additional GLS promotional materials can be provided following consultation.

As an expert contact partner, you will advise customers on any questions relating to parcel shipping:

  • Taking receipt of parcels from senders.
  • Keeping parcels ready for collection by parcel consignees who were not at home.
  • Taking receipt of parcels that consignees want to return to the sender.

Parcel Shop partner are paid per parcel. The amount of remuneration is a fixed sum for parcels received. For parcels being sent the remuneration depends on the size and the destination address they are shipped to.

We would be happy to answer all your questions in person. Please get in touch with us via our Parcel Shop Application if you’re interested in working as a parcel shop.

Yes, definitely! GLS publishes these details as part of the online Parcel Shop search on all our websites. This means parcel senders and consignee can always find out when the GLS Parcel Shop will be open.

Information about holidays is particularly important. A few days before the holiday, delivery drivers will stop bringing parcels to the GLS Parcel Shop so that consignees are still able to collect their parcels before the holiday starts. Please contact us if you would like to report a holiday or a change to your opening hours. To do this, please get in touch with your contact at GLS.

Become a Parcel Shop partner

What you have read has convinced you and you are interested in becoming a GLS Parcel Shop partner?

We would be happy to provide you with further information about a partnership with GLS and answer any questions you may have. Please just fill in the contact form and we will get in touch with you as soon as possible.

We look forward to hearing from you!