Smooth and reliable fulfilment services, designed end-to-end

A rewarding customer experience at every step

How do you create value with GLS Fulfilment?

Connected processes

Benefit from integrated processes with a connection to the GLS distribution network, linking storage, order processing and delivery into one seamless flow

Consistency across the journey

Rely on stable and dependable execution at every stage, ensuring consistently high service quality from order intake to final delivery

Operational efficiency

Streamline operations by reducing complexity, minimising interfaces, and enabling smoother handovers across all fulfilment activities

Experience at every touchpoint

Create clear and intuitive interactions at every touchpoint, delivering a rewarding experience throughout the entire fulfilment journey

Storage, picking, packing, and delivery within 24-48 hours

Storage & inventory handling

Flexible warehousing, inventory management, and efficient handling of goods across locations

Order processing

Precise picking and packing, tailored to any packaging and handling need

Returns handling

Structured reverse logistics supported by transparent processes and reuse optimisation

Additional Services

Advanced customisation and personalisation with the flexibility to handle volume fluctuations

Fulfilment that adapts and scales

Built for changing demands, delivering scalable and predictable fulfilment

Precision at every step

Goods are received and stored, orders processed through integrated systems, and items accurately picked and packed. Shipments move seamlessly into the delivery network, while returns are efficiently managed
Designed for different needs

Managing varying order volumes while supporting evolving operational setups, enabling efficient distribution processes, and seamlessly handling both forward and reverse logistics flows
Delivering reliable performance

Predictable processes create a stable foundation, with transparent handling across all fulfilment stages. Consistent delivery performance is supported by scalable infrastructure, designed to evolve with growth
Built on logistics expertise

An established parcel and logistics network forms a strong platform, defined by deep experience in handling high shipment volumes. Proven standards ensure consistency, reliability, and efficiency across all fulfilment activities

Questions and Answers

Why should you outsource your e-commerce fulfilment?

As your e-commerce business grows, outsourcing fulfilment enables you to scale quickly and flexibly to meet increasing demand. We manage order processing, allowing you to focus on developing your business, while avoiding the cost and long-term commitment of maintaining resources and warehouse space.

In which markets is GLS Fulfilment available?

GLS Fulfilment operates through fulfilment centres in Germany, Canada, Hungary, Slovenia, and Spain. From these locations, efficient domestic and cross-border flows are ensured, enabling reliable delivery processes on a global scale. The fulfilment network is continuously expanding, with additional locations being developed to further strengthen coverage and flexibility.

What types of goods can be handled?

GLS Fulfilment supports a very wide range of goods, depending on specific handling and storage requirements. Processes can be adapted to different product types and operational needs.

How are order volumes managed and how flexible are fulfilment services?

Fulfilment operations are designed to adjust to fluctuations in demand, including seasonal peaks and changing volumes, ensuring continuity and reliability. Services can be adapted to different operational setups, including varying volumes, product requirements, and process configurations.

Is fulfilment integrated with delivery? What level of visibility is provided?

Yes, fulfilment processes are directly connected to the GLS distribution network, enabling smooth handovers from warehouse to delivery. Transparency is maintained across the fulfilment process, with tracking from goods intake through to delivery and returns.

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Fulfilment That Adapts and Performs

Built to handle changing demands, our fulfilment model supports evolving operations, streamlines distribution, and leverages strong logistics expertise for scalable, predictable outcomes.