Working towards a fairer and more sustainable parcel transport environment

With around 24,000 professionals from diverse backgrounds and a presence in more than 50 countries, GLS* is an inclusive company and a trusted partner that creates a positive impact in the communities we serve.

We seek sustainable and responsible growth, a perfect balance between profitability and commitment to the environment and society. To do this, we work continuously aligned with the GLS Group’s strategics line and the sustainable development goals (SDG).

Felix Biedma, Senior ESG, Corporate Responsibility & Compliance Manager

Four people, two of them GLS employees, pose at a Red Cross event. One person is holding an award in front of a Red Cross branded backdrop.

GLS Spain recognised for its support following the DANA

GLS Spain has been recognised by the Spanish Red Cross for its solidarity and social commitment in supporting the communities affected by the DANA floods in Valencia. Following the severe flooding, GLS Spain supported fundraising initiatives, distributed essential supplies through its logistics network, and set up a donation page for employees and the general public.

 

Sustainability Report

The Sustainability Report reflects GLS’s commitment to our customers, employees and transport partners, as we continuously work to improve our logistics and transport processes.

As one of Europe’s leading parcel delivery providers, GLS recognises its social and environmental responsibility and is firmly committed to making steady progress towards more efficient transport. The Sustainability Report reflects the ESG (Environmental, Social and Governance) pillars across our value chain and outlines the projects, initiatives and campaigns carried out throughout the financial year.

Handshake Handshake

Achieving Sustainable Shipments in a Fair Social Environment: Our Commitment

GLS Spain understands that achieving more sustainable deliveries must be considered within the context of a society that actively participates in the actions and services developed by the company. Customers, NGOs and other stakeholders are all part of the environment in which we carry out our transport and logistics activities.

As part of our commitment to people and their professional development, 99.02% of our workforce is employed on permanent contracts, helping to provide the stability needed to support talent retention.

Smiling GLS delivery driver in a blue uniform holding parcels in front of a GLS delivery van in the city.
 

Our Solidarity Transport partnerships

We work with associations and non-profit organisations to transport materials that support social causes. Discover some of these initiatives and how we help make them possible.

Luis Doncel, General Manager of GLS Spain, smiles next to a woman in front of the Fundación ONCE logo.
 

Agreement with Fundación ONCE to Promote Employment for People with Disabilities

Inclusion is one of our main commitments to society. A clear example of this is the agreement between GLS Spain and Fundación ONCE to promote the hiring of people with disabilities in our company. Through the Inserta Empleo platform, an entity dedicated to training and employment under Fundación ONCE, GLS Spain will be able to fill new job positions as needed by the company, pre-select candidates who best match the required profile, and provide tailored training to help them perform the assigned tasks. This agreement also involves GLS Spain joining the Inserta Responsible Forum, a networked work and social innovation platform that facilitates the sharing of practices, tools, and experiences to effectively advance the development of labor inclusion policies for talent with disabilities.

Delivery worker wearing an Apunts and GLS jacket pushing a trolley loaded with parcels along a city street.

We collaborate with Special Employment Centers through our agency network

GLS Spain consists of around 540 partner agencies and 34 branches, 13 of which are Special Employment Centers. These are integrative companies whose primary goal is to provide employment opportunities for people with any type of disability. This allows them to grow professionally, enhance their personal skills, and improve their interaction with the environment, all within a suitably designed workplace and in the company of other professionals.

At GLS Spain we work to raise awareness and end social stigmas, making room for hard-working people who contribute significantly to the company’s global results thanks to their contribution to the shipping management chain. As success stories, we highlight the centers located in urban areas and that carry out the distribution in walkers, zero-emission vehicles or public transport, also contributing to the reduction of the environmental impact of our activity.

 
Diversity Charter 2024-2025 seal logo (Carta de la Diversidad), recognising commitment to workplace diversity and inclusion.
 

Commitment 2022-2024 with the Charter of Diversity

GLS Spain Renews Its Adherence to the Diversity Charter 24-25, a Commitment Code to Promote the Fundamental Principles of Equality, Diversity, and InclusionSince 2019, we have been signatories of this manifesto, which is based on ten fundamental principles aimed at incorporating equality and diversity as core company values, facilitating the effective integration of all employees, promoting work-life balance, and involving partners and suppliers in these inclusive practices. Our collaboration with Special Employment Centers and the Inserta agreement signed with Fundación ONCE are examples of this commitment

Some of our Social Sustainability initiatives

Governance

GLS has implemented a Group-wide compliance programme designed to identify and prevent compliance-related risks. It is also intended to safeguard cooperation with business partners based on mutual trust.

Certifications

At GLS Spain, we have been certified by DEKRA for the way we conduct our operations, reflecting our commitment to environmental management, quality and sustainable transport. Visit our Certifications page to view our accredited certifications.

Environmental strategy

Our environmental strategy brings together all the initiatives we implement as a logistics and transport company to offset and reduce the emissions generated by our operations. Explore the measures developed as part of this strategy.

 

*Unless specifically stated otherwise, GLS refers to all companies affiliated with GLS B.V. that operate under the GLS brand.